Sales employer in focus: Johnson & Johnson

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You’ve probably been using Johnson & Johnson products all your life from the famous Baby Lotion, to cotton buds, moisturizers and plasters. The company also owns big consumer brands such as Listerine mouthwash and Savlon, and over-the-counter medicine brands such as Sudafed and Imodium.

Today this huge US company is a global operation. As well as its consumer health care products, it also supplies important medical devices and diagnostics to health services around the world, and is a big pharmaceuticals supplier.

Johnson & Johnson was founded in 1886, by three brothers in New Jersey, USA. 127 years on, the company is known for its research and development capabilities, as well as a very strong and long held emphasis on corporate social responsibility. It prides itself on a caring and supportive culture which it believes underpins everything it does. For sales professionals interested in working for Johnson & Johnson it will be vital to understand this corporate culture, and consider whether your own values and aspirations match those of the company.

The mission statement on the Johnson & Johnson Facebook page states: “Caring for the world, one person at a time. We embrace research and science – bringing innovative ideas, products and services to advance the health and wellbeing of people.”

Its reach is certainly impressive. Amazingly, the Johnson & Johnson Family of Companies is estimated to touch more than a billion people’s lives each day, through its health care products and services, charity work and volunteer efforts.

The values that guide the company’s decision making are spelled out in a company testimonial known as ‘Our Credo’ that was written by a former chairman in 1943 (see below). “Put simply, Our Credo challenges us to put the needs and well-being of the people we serve first,” explains the company website.

A distinct company culture – What is ‘Our Credo’?

According to Johnson & Johnson’s website:

Robert Wood Johnson, former chairman from 1932 to 1963 and a member of the Company’s founding family, crafted Our Credo himself in 1943, just before Johnson & Johnson became a publicly traded company. This was long before anyone ever heard the term “corporate social responsibility.” Our Credo is more than just a moral compass. antibiotics. We believe it’s a recipe for business success. ampills.com. The fact that Johnson & Johnson is one of only a handful of companies that have flourished through more than a century of change is proof of that.

In practice, this means the company works very hard to reach out to communities and improve wellbeing, supporting community-based programs, and allowing employees to volunteer in a host of capacities. “Our community partners show us where our giving can help the most. We listen to them and we learn from them so that the programs we support make a meaningful difference in people’s lives.”

“Together with our partners, we are helping mothers and infants survive childbirth. We are supporting doctors, nurses and local leaders as they work to provide the best medical care to their people. And we are educating communities on how to reduce their risk of infection from preventable diseases.”

Sales Jobs at Johnson & Johnson

Employees across Johnson & Johnson’s sales organisations have the advantage of working with brands and products that are highly regarded, globally distributed and backed by a business known for its ethical stance and integrity. There are likely to be opportunities to travel, and work with many interesting departments within the company.

This means people working in sales roles within J&J need to be prepared to deliver service that goes beyond basic product knowledge. “They can count on a values-based leadership model that supports their passion across our global organisation, as well as their drive to make a mark in their own careers,” says the company.

Expect the culture to be team-oriented and in terms of how you will be managed, J&J is forward-thinking in its organisational design. “We operate through a decentralized, transparent organisation structure,” the company says.

If you are interviewed for a job with J&J it will be helpful to understand what Our Credo stands for and should mean to employees. In other words you should understand how “J&J’s Credo-based culture gives employees a competitive advantage because all key decisions must pass the ‘Credo test,’ which elevates our company’s standing in the eyes of the customer”.

According to Sajjad, a District Business Manager at Johnson & Johnson Vision Care: “The company truly does try to do best by its customers, consumers, and employees first, before thinking of the bottom line.”.

Click here for sales vacancies with Johnson & Johnson.

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Photo: Johnson & Johnson

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